Privacy Policy

Wispy Cloud Solutions (“Wispy,” “we,” “our,” or “us”) is committed to safeguarding the privacy and security of your personal data. This Privacy Policy outlines the types of information we collect, the purposes for which it is processed, the measures we implement to protect it, and your rights regarding its use.

By accessing our website, submitting information through our forms, or engaging with our services, you acknowledge that you have read, understood, and agreed to the practices described in this policy.

Last Updated: July 31, 2025

1. Information We Collect

1.1 Personally Identifiable Information (PII)

• Full name
• Professional email address
• Business telephone number
• Company name, industry, and job title
• Any additional details voluntarily provided through forms or correspondence

1.2 Communication and Engagement Data

• Customer support inquiries and service communications
• Preferences regarding marketing communications

1.3 Website Usage and Analytics Data

• IP address, browser type, and device identifiers
• Pages visited, session duration, and navigation patterns
• Cookies and tracking technologies

2. Legal Basis and Purpose of Data Processing

2.1 Contractual Necessity

• To respond to inquiries and provide ERP advisory services
• To fulfill contractual obligations

2.2 Legitimate Business Interests

• Enhance website functionality and user experience
• Market research and service improvement
• Fraud prevention and cybersecurity

2.3 Consent-Based Processing

• Marketing communications and promotional offers (with consent)
• Personalized content based on user preferences

We do not sell, lease, or trade your personal data to third parties for commercial purposes.

3. Data Security and Protection Measures

• Encryption protocols (TLS/SSL)
• Role-based access controls
• Security audits and vulnerability scans
• Data minimization principles

In the event of a data breach, we will comply with statutory notification requirements under relevant jurisdictions.

4. Data Subject Rights and Choices

4.1 Access and Portability

You can request a copy of your personal data in a structured, machine-readable format.

4.2 Rectification and Erasure

You can correct inaccuracies or request deletion (subject to legal obligations).

4.3 Withdrawal of Consent

You may opt out of marketing communications at any time using the unsubscribe link.

4.4 Restriction and Objection

You can request suspension or object to certain types of data processing.

To exercise these rights, contact us at info@wispycloud.io.

5. Data Retention Period

We retain personal data only as long as necessary, based on:

• Ongoing business relationships
• Legal or regulatory requirements
• Dispute resolution needs

6. Third-Party Data Processors and International Transfers

We work with trusted providers for:

• Cloud hosting and infrastructure
• CRM systems
• Analytics and marketing tools

Where data is transferred outside the EEA, we comply with GDPR standards, including SCCs (Standard Contractual Clauses).

7. Policy Updates and Notification of Changes

This policy may be updated periodically. We notify users via our website or directly (if applicable). The "Effective Date" at the top reflects the latest version.

8. Contact Information

For questions or requests regarding this Privacy Policy, contact:

Wispy Cloud Solutions

Email: info@wispycloud.io